Here at LGBT Foundation, we strive to provide a variety of services to a very high standard as expected by all our service users. If we fail to do this we want to know about it. This will enable us not only to deal with the specific problem, but also to prevent it happening again.
We encourage complaints, comments and compliments as feedback upon which we can develop and improve the services and functions we deliver. We will strive to respond to all of these in a positive manner, dealing with complaints in the manner set out in the document below.
If you would like to make a complaint, please download the document which outlines the procedure. You can return the completed form to our offices at 5 Richmond Street, Manchester, M1 3HF, or via email to firstname.lastname@example.org.